THE TAVERNA GROUP DISCLAIMER

By using this site, you agree to the following terms and conditions.

 

USE OF THIS WEBSITE

For the purposes of this disclaimer, the term ‘The Taverna Group’ includes both the entity of the website ‘The Taverna Group’ as well as its webmasters and associated affiliates, unless an intention to the contrary is explicitly stated.

 

The information provided at or through this Website is general and is not advice on any particular matter. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained at this Website.

 

Accordingly, you should not act on the basis of any information accessed at or through this Website without obtaining and considering appropriate professional advice upon your own circumstances.

 

UNAUTHORISED TRANSACTIONS

There are many inherent risks involved in transmitting information over the Internet. Unauthorised access and faults in computer networks can and do occur which may result in the interception, corruption, alteration, non-delivery, incorrect delivery or loss of information transmitted over the Internet. Consequently, The Taverna Group is unable to warrant that this Website will be free from such risks.

 

DISCLAIMER OF LIABILITY

The Taverna Group and its affiliates and agents expressly disclaim all and any liability to any person in respect of anything and the consequences of anything done or omitted to be done by any person in whole or partial reliance on all or any part of the information accessed at or through this Website.

 

The materials provided at this Website (and any links from this Website) are provided “as is”. To the maximum extent permitted under the law, The Taverna Group makes no representations or warranties of any kind, either express or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. The Taverna Group does not warrant the accuracy and completeness of information accessed at or through this Website.

 

The Taverna Group may make changes to the materials at this Website at any time without notice. The materials at this Website may be out of date, and The Taverna Group makes no commitment to update the materials at this Website.

 

The Taverna Group is not responsible in any way for the way in which downloadable material is used by the user. The Taverna Group provides users with many downloadable items but The Taverna Group is not responsible for any action taken or made by a user.

 

LIMITATION OF LIABILITY

Nothing in these Terms excludes, restricts or modifies the application of the provisions of any statute (including the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of these Terms to be void. Otherwise:

•All content is provided “as is” and without warranties of any kind, either express or implied.

•The authors expressly disclaim all warranties of any kind.

•The authors do not warrant or make any representation regarding any content in the Website in terms of correctness, accuracy, completeness, reliability or otherwise.

•You assume the entire cost of any necessary verification of any relevant content.

 

Under no circumstances (including but not limited to any act or omission on the part of the authors) will the authors be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use, inability to use, or the results of the use of this Website, any websites linked to this Website, the results derived from any calculating tool on this Website, or any materials contained at any or all of such websites.

To the fullest extent permitted by law, the author’s liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of the authors to the following:

1.the supply of the services again, or

the payment of the cost of having services supplied again.

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LINKS TO THIRD PARTY WEBSITES

Links to third party web websites on this Website are provided solely as a convenience to you and such links should not be taken to imply any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked website or its content. The Taverna Group has not reviewed any of these third party websites and should you decide to access any of the third party websites linked to this Website, you do this entirely at your own risk.

 

ADVERTISING DISCLAIMER

Hyperlinks and pointers to websites operated by third parties will appear on the Website from time to time. These websites do not form part of The Taverna Group and are not under the control of The Taverna Group or its related bodies corporate and neither The Taverna Group nor its related bodies corporate have any responsibility for the contents of any such hyperlink or linked website. If you link to any such websites you leave the website and do so entirely at your own risk.

 

The Website may display third party advertisements, which may or may not contain hyperlinks or referral buttons to websites operated by third parties. The display of such advertising does not in any way imply a recommendation or endorsement by The Taverna Group or its related bodies corporate of the relevant advertiser, its products or services or any such linked website.

 

If you contact a third party using functionality provided on the Website, including via e-mail, The Taverna Group accepts no responsibility for any actions taken by that third party in response to your communication or for any transactions entered into between you and the relevant third party.

 

VIRUSES

The Taverna Group cannot and does not guarantee or warrant that any files available for downloading through this Website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining an appropriate means for the reconstruction of any lost data.

 

APPLICABLE LAW

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without giving effect to any principles of conflicts of law. Any legal proceedings arising out of or in connection with the use of this Website must be commenced in the appropriate court in Victoria. If you use this Website from locations outside of Victoria, you are solely responsible for compliance with your local laws.

 

If any provision of these Terms is unlawful, void or for any reason unenforceable, then that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.

 

The Taverna Group may revise these Terms at any time by updating this posting. You are bound by such revisions and should therefore regularly revisit this page to review the then current Terms by which you are bound.

 

 

THE TAVERNA GROUP PRIVACY POLICY

 

At The Taverna Group we recognise the importance of privacy, all the information you supply to us, stays with us. We do not sell or provide your information to third parties. Everything you submit in your initial enquiry or over the phone to our consultants is treated as confidential.

 

Purpose of our policy

The Taverna Group is bound by the Privacy Act, including the APPs incorporated in the Privacy Act.

Our Privacy Policy lays down the principles by which we collect, store, use and disclose any privacy information you provide to us or we collect from other sources, notifies you of all relevant matters required under the Privacy Act and explains your rights with the respect to how The Taverna Group deals with your information. Please read this Policy carefully and contact us with any queries.

Which kinds of privacy information we collect

 

The Taverna Group collects personal information as defined by the Privacy Act. Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether the information or opinion is recorded in a material form or not. An example of personal information is your name and address.

The kinds of privacy information we collect include:

•Contact Details:
We may collect information such as your name, address, telephone number, facsimile number and/or email address.

•Financial Details:
We may collect information about your bank account details and other information that allows us to transact with you.

•Unsolicited Personal Information you send us:
We may collect any personal correspondence that you send us, or that is sent to us by others about your activities. We will destroy or de-identify any unsolicited personal information we receive, unless we are otherwise entitled to collect the information under the Privacy Act.

•De-identified information:

The Taverna Group may also collect de-identified information through your use of the website, including the dates and times you access the website, the domains from where you visited the website, your activity on the website and internet protocol addresses. This information is referred to as " The Taverna Group may use click stream data to analyse trends and statistics to improve the website". The Taverna Group may collect the click stream data through the use of cookies. A "cookie" is a text file sent by the website to your browser and stored on your computer. It identifies your computer, but not you. You may set your browser to not accept cookies, but some parts of the website may not function properly or at all if cookies are disabled. We also use cookies for remarketing to advertise online.

Some pages and emails created by the website may also contact a "web beacon." This is a clear-pixel image that generates a de-identified notice of your visit to be sent to The Taverna Group. A web beacon usually works in conjunction with a cookie. If you disable cookies a web beacon will be able to generate an anonymous notice of your visit, but such notice cannot be associated with information normally contained in the cookies. If the personal information The Taverna Group requests from you is not provided, or you request to provide information anonymously, The Taverna Group may not be able to provide the information or the services you requested.

 Where de-identified data is collected, the APPs do not apply.

We may also collect other personal information about you, which we will collect and maintain in accordance with this Privacy Policy. 

How we collect privacy information

Unless it is impractical to deal with you anonymously, you are entitled to remain anonymous or use a pseudonym in relation to particular matters. Examples of where it is impractical to allow you to remain anonymous include entering into contracts with The Taverna Group and making payments by credit card.

The Taverna Group will only collect personal information by lawful and fair means. We have a general policy to only collect privacy information from you directly, unless it is unreasonable or impracticable to collect privacy information from you directly. Most types of information we collect from you is basic personal information, for which we do not require consent.

We may collect your personal information in a variety of ways, which include:

•Person to person

•From any contract you enter into with The Taverna Group

•On forms completed by you and submitted to The Taverna Group

•Web based enquiries you submitted to The Taverna Group

•From any correspondence you post to The Taverna Group

•Over the telephone or

•Via facsimile, email or other electronic communication you transmit to The Taverna Group.

If we do not collect your personal information, our ability to provide quality and efficient services, or any services at all, may be compromised. The specific consequence of us not collecting your personal information depends on the context of the collection and the purpose for which the information was collected.

 

Purposes for which we collect and deal with your information

We collect privacy information for the purpose of running our home building business. We need to deal with your personal information to allow us to run our business and perform essential functions.

Generally, we only use privacy information for the primary purpose for which we collect the information or a secondary purpose related to the primary purpose for which you would reasonably expect us to use the collected information. The primary purpose of the collection is partly determined by the context in which the information is collected. The list of potential primary purposes for which we collect and deal with your privacy information includes:

•Responding to queries you may have regarding any of the activities or services described on the website

•Communicating with parties to an agreement that includes The Taverna Group as a party.

•Conducting business transactions, such as processing invoices, bills and related financial matters necessary for The Taverna Group provision of goods and services

•Conducting customer satisfaction surveys in relation to The Taverna Group products and services

•Monitoring the use of the website

 

Marketing

Direct Marketing: If we collect information about you and you would reasonably expect us to use or disclose the information for the purpose of marketing, we will use an opt-out procedure in all our marketing communications. This means we will adopt an opt-out procedure for the following types of direct marketing:

•Notifying you about The Taverna Group new or existing products, services and activities (if you have requested this)

•Market research in relation to The Taverna Group products and services

•The distribution to you (or any organisation, company or group you are authorised to represent) educational material and general information relating to The Taverna Group and its charitable and philanthropic activities

If The Taverna Group collects your information indirectly from a third party, any direct marketing communication will be subject to your consent, unless it is unreasonable or impracticable to obtain your consent to do so. If you do not consent, we will not be able to send you any marketing material.

Remarketing: We also use cookies for marketing purposes. If you leave our website to visit another website, or perform a relevant keyword search, you may be served our ad.

You can remove any remarketing cookies by deleting your Internet browsing history and clearing your cookies. This can be done through the tools/settings function of your Internet browser.

Overall, cookies help us provide you with a better experience, by enabling us to monitor which pages or assets you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can opt out of any Google cookies by visiting Google’s Ad Settings. Alternatively you can opt out of a third-party vendors use of cookies by visiting the Network Advertising Initiative opt out page.

 

The consequences of not providing us with personal information

If you choose to not provide us with personal information our ability to perform some essential business functions, such as quoting and constructing your home, might be compromised.

Not providing us with personal information could mean we are unable to fulfil one of the above purposes for which we collect personal information.

 

Maintaining the integrity, currency and safety of your privacy information 

This section explains how The Taverna Group holds your privacy information, how you can access your privacy information, update your privacy information, complain about an alleged breach of the APPs or make any related enquiry.

Maintaining currency of your information The Taverna Group relies on accurate and reliable information to deliver quality and effective services. If we are satisfied that any of the information we have about you is inaccurate, out-of-date, irrelevant, incomplete or misleading, or you request we correct any information, we will take steps as are reasonable in the circumstance to ensure the information held by us is accurate, up-to-date, complete, relevant and not misleading.

 

Should we refuse to correct the information, we will explain the reasons for refusal.

If we disclose your privacy information that is later corrected, we will, or else you may ask us to, notify the entity that received the incorrect information about that correction.

 

Safety of your information

The Taverna Group takes reasonable steps to protect the personal information The Taverna Group collects from you against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons, misuse, interference, loss, unauthorised access, modification or disclosure.

By using our website, however, you acknowledge and accept the risk that the website may contain hyperlinks to websites owned, operated and/or maintained by independent third parties. The Taverna Group has no control over the privacy practices or the content of any such websites linked to this website, we can only inform individuals of the types of organisations to who we disclose privacy information.

The Taverna Group reserves to the right to amend this policy at any time and such amendments will be posted to this website. The Taverna Group may, at its discretion, communicate amendments of this policy to you by email or mail. In most circumstances, basic amendments of our policy will not require your consent. However, if the amendments alter part of our Policy that renders The Taverna Group obliged to obtain your consent, we will notify you of the amendments and communicate that your acceptance of our email indicates implied consent unless you communicate to us that you do not consent to the amendments.

The Taverna Group does not adopt or use any identifiers of any Australian government body or agency assigned to any individual as its own identifier.

 

Accessing and correcting your personal information.

You are entitled at any time, upon request, to access your privacy information held by us. The Taverna Group will provide you with access to your personal information, unless an exception to the right to access applies. If an exception applies, The Taverna Group will advise you in writing of the reason for refusal and outline how you may complain about the refusal.

The Taverna Group reserves the right to charge an administrative fee to cover its reasonable costs for providing access to your personal information. We will endeavour to respond within a reasonable period after the request is made - it is anticipated that this is no more than 30 days.

 

If The Taverna Group does not agree that your personal information is inaccurate, we will, at your request, attach a note stating that you disagree with the relevant material.

 

While The Taverna Group takes all reasonable steps to ensure your personal information is accurate, up to date and complete, The Taverna Group relies upon the accuracy, completeness and currency of the personal information you supply to us. Accordingly, if you identify any inaccuracy in your personal information, or you need to make a change or wish to verify such information, please contact The Taverna Group with a request to access your personal information with sufficient information to enable The Taverna Group to verify your identify. If this personal information has been previously disclosed to a third party, The Taverna Group will notify the relevant third parties of the correction.

 

Lodging a complaint

If you wish to complain about a potential breach of this Privacy Policy or the Privacy Act, please contact our Privacy Officer who will make good faith efforts to rectify the issue and respond within a reasonable period after the complaint is made.

 

Contact Us 

Please direct all requests to The Taverna Group Privacy Officer by email at info@thetavernagroup.com.au

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